Ziteox Web Development Terms of Service

By engaging Ziteox for web development services, you agree to the following terms. Our goal is to provide transparent, high-quality custom web solutions tailored to your specific business needs.

We specialize in hand-coded websites, ensuring each project receives individual attention and is crafted with precision and care.

Project Initiation: A 50% deposit is required to commence work. This deposit secures our development team's time and initial resources.

Project Milestones: For larger projects, we offer milestone-based billing to provide flexibility and transparency:

• Initial deposit: 50% of total project cost
• Mid-project milestone payment: 25% upon key development stages
• Final payment: 25% upon project completion and before final delivery

Payment Terms: All payments are due as specified in the project agreement. Late payments may result in project delays and additional fees.

Custom Development: Each website is uniquely hand-coded, ensuring optimal performance, security, and alignment with your specific requirements.

Client Collaboration: We require active client participation:

• Prompt feedback on design mockups
• Timely responses to developer queries
• Provision of necessary content and assets

If no client response is received within 14 calendar days, the project may be paused. Reactivation will incur a 5% project resumption fee.

Ownership Transfer: Intellectual property rights are transferred to the client only upon full payment of the project cost. Until then, all developed code and assets remain the property of Ziteox.

Licensing: Upon full payment, clients receive:

• Non-exclusive, perpetual license to use the website
• Full source code access
• Exclusion of third-party licensing restrictions

Third-party elements (stock images, fonts, libraries) may have additional licensing requirements that will be clearly communicated.

Hosting Options:

• Standard hosting: $20/month
• Includes security updates, performance monitoring
• Monthly website health checks

Codebase Handover: If you choose to discontinue hosting, a handover fee of $100-$300 applies, depending on project complexity. This fee covers:

• Code documentation
• Asset organization
• Knowledge transfer session

Post-Launch Support: 30 days of complimentary support includes minor bug fixes and basic adjustments.

Ongoing Support Packages:

• Basic: $50/month - Minor updates, monthly check-ins
• Premium: $150/month - Comprehensive support, quarterly strategy sessions