Privacy Policy

This Privacy Policy explains how Ziteox ("we," "us," or "our") collects, uses, and protects your information when you use our services or visit our website.

Information We Collect

Direct Collection

We directly collect information you provide to us, including:

• Name and contact information (email, phone number)
• Payment and billing information
• Website access credentials and project materials
• Communication records and conversations
• Support requests and feedback

Automatic Collection

We use industry-standard analytics tools (such as Google Analytics and similar services) to automatically collect:

• Website usage data and visitor behavior
• IP address and browser information
• Pages visited and time spent on our site
• Referring website and search terms used
• Device and operating system information

This data helps us improve our website functionality and user experience.

How We Use Your Information

We use your information to:

• Provide and deliver our web development services
• Process payments and manage billing
• Communicate with you about projects, updates, and support
• Improve our services and website functionality
• Comply with legal obligations and protect our rights

Cookies and Tracking Technologies

What Are Cookies

Cookies are small text files stored on your device that help us improve your experience on our website.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Performance Cookies: Allow us to improve site speed and functionality

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data with:

• Service Providers: Trusted third parties who help us operate our business (hosting providers, payment processors, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or transfer of assets

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Secure hosting and backup systems

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, contact us at ziteox@gmail.com.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Project files and communications are typically retained for 3 years after project completion.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or website notice. Your continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: ziteox@gmail.com
• Website: https://ziteox.com