Privacy Policy
How we collect, use, and protect your personal information
This Privacy Policy explains how Ziteox ("we," "us," or "our") collects, uses, and protects your information when you use our services or visit our website.
Information We Collect
Direct Collection
We directly collect information you provide to us, including:
- Name and contact information (email, phone number)
- Payment and billing information
- Website access credentials and project materials
- Communication records and conversations
- Support requests and feedback
Automatic Collection
We use industry-standard analytics tools (such as Google Analytics and similar services) to automatically collect:
- Website usage data and visitor behavior
- IP address and browser information
- Pages visited and time spent on our site
- Referring website and search terms used
- Device and operating system information
This data helps us improve our website functionality and user experience.
How We Use Your Information
We use your information to:
- Provide and deliver our web development services
- Process payments and manage billing
- Communicate with you about projects, updates, and support
- Improve our services and website functionality
- Comply with legal obligations and protect our rights
Cookies and Tracking Technologies
What Are Cookies
Cookies are small text files stored on your device that help us improve your experience on our website.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Performance Cookies: Allow us to improve site speed and functionality
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your data with:
- Service Providers: Trusted third parties who help us operate our business (hosting providers, payment processors, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or transfer of assets
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of sensitive data in transit and at rest
- Access controls and authentication systems
- Regular security assessments and updates
- Secure hosting and backup systems
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, contact us at [email protected].
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Project files and communications are typically retained for 3 years after project completion.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or website notice. Your continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Website: https://ziteox.com